When professional services are overstretched, ‘always-on’ tools like ChatGPT can look attractive. But users must be wary of the many risks involved
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The modern mind is a column where experts discuss mental health issues they are seeing in their work
Tran* sat across from me, phone in hand, scrolling. “I just wanted to make sure I didn’t say the wrong thing,” he explained, referring to a recent disagreement with his partner. “So I asked ChatGPT what I should say.”
He read the chatbot-generated message aloud. It was articulate, logical and composed – almost too composed. It didn’t sound like Tran. And it definitely didn’t sound like someone in the middle of a complex, emotional conversation about the future of a long-term relationship. It also did not mention anywhere some of Tran’s contributing behaviours to the relationship strain that Tran and I had been discussing.