Returning from annual leave, Telstra chief executive Vicki Brady has faced a barrage of questions for the first time since the company’s nationwide outage on Wednesday affected train services, payment systems and triple zero calls. Brady says the failure was not the result of job restructuring, insisting that ‘people and processes worked as they should have’. She said Telstra would conduct a thorough investigation into the software glitch behind the outage.
An earlier headline on this video incorrectly said Telstra was reviewing executive bonuses in light of the incident
