In 2018, 20,000 Google employees worldwide made headlines when they staged a walkout to protest how the company had handled sexual misconduct allegations against key corporate executives, among other grievances. One of the organizers was Claire Stapleton, a communications specialist whose distinctive voice and ability to channel the corporate ethos had once earned her the internal moniker “Bard of Google.”
Six months later, a disillusioned Stapleton resigned, claiming she had been demoted during the most recent restructuring as retaliation for helping to spearhead the walkout. The story of how she went from enthusiastic cheerleader to proactive dissident, and the many lessons she learned along the way, are featured in her new book, Don’t Be Evil: Bad Bosses, Fake Promises, and My Escape from Big Tech—A Biting Memoir of Twelve Years Inside Google.
Stapleton didn’t set out to be a rabble-rouser. When she joined Google out of college in 2007, it was like “getting the golden ticket in Willy Wonka,” she told Ars. Awareness of her good fortune offset any initial uneasiness or skepticism, although Stapleton was sufficiently independent-minded not to move into what was then Google’s new corporate housing development in Mountain View, California. Stapleton was very good at her job, and she quickly moved up the ranks, playing a key role in shaping the company’s public image.
