LTIMindtree has been awarded a ₹792 crore project by the Central Board of Direct Taxes (CBDT) to modernise India’s Permanent Account Number (PAN) infrastructure.
PAN 2.0 project will consolidate all services involving PAN and Tax Deduction and Collection Account Numbers (TAN) into a single, streamlined digital platform, making it easier for citizens and businesses to access and manage one of India’s core financial identity systems.
According to an official release, the company will design, build and operate the full technology backbone, including infrastructure, security, automation and ongoing operations.
LTIMindtree will deliver an end-to-end digital AI ecosystem covering the entire PAN service lifecycle, including application, validation, printing and dispatch, all through a user-friendly platform, it said.
“We’re honoured to be entrusted with building this next-generation platform,” Venu Lambu, CEO and managing director of LTIMindtree, said.
“PAN 2.0 is a flagship opportunity to demonstrate how AI and technology can elevate the everyday experience of citizens. It strengthens our partnership with the government and reflects our shared commitment to building a resilient, future-ready public digital infrastructure.”
The scope includes migrating existing PAN data with AI-led deduplication and secure integration with the Aadhaar Data Vault, establishing robust infrastructure such as a Data Centre, Disaster Recovery site, Network Operations Centre and Security Operations Centre.
It also includes setting up operational facilities at premises as well as setting up a call centre, multilingual helpdesk and grievance redressal system for citizen support.
The company said it will also manage audit and certification processes to ensure compliance and quality assurance, while providing long-term operations and maintenance to keep the platform reliable, secure and scalable.
Beyond operational upgrades, the project reinforces the government’s broader digital transformation strategy, introducing smarter processes, stronger safeguards and improved access for millions of users.
“With its rollout planned over the next 18 months, PAN 2.0 is poised to significantly improve the efficiency and transparency of tax identity services in India,” it added.
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