October 2026

Every information technology leader I talk to has an artificial intelligence story about customer experience. Almost none has an outcome story. That gap is now measurable. Talkdesk Inc., in partnership with NewtonX, surveyed 252 director-level-and-above leaders in customer experience, IT, operations and AI strategy at midmarket and enterprise organizations across four regions. The resulting benchmark, […]

We start this week with Joseph’s stories on the massive FBI hack. 404 Media broke this news and continued to cover the breach of data on all FBI employees and their spouses. After the break, Jason tells us how a surveillance company is telling cops it wants to add facial recognition tech to Flock camera

Seattle-based artificial intelligence research firm Allen Institute for AI announced a development framework for large language models Thursday that significantly improves how mixture-of-experts large language models are trained. The new framework, Olmo-core 3, allows MoE training to reach the trillion-parameter scale while keeping costs low by preserving computational efficiency. Mixture-of-experts models operate differently from dense

Despite the “dot-com crash” in 2000, the tech industry remained an attractive career destination for many who believed technology represented the future. The digital age — defined by global connectivity and computers — had firmly taken hold, and over time, the tech industry emerged as a dominant force in the labor market. High-paying jobs for

A developer’s AI pain experiment produced distress-like responses and sparked ethical debate, but it does not establish that models consciously suffer. The post Can AI Feel Pain? A Developer’s Experiment Raises Ethical Questions appeared first on TechRepublic.

ChatGPT adds virtual clothing try-ons and product Favorites. Learn how the tools work, what the previews cannot confirm, and how to manage photo privacy. The post OpenAI Launches Virtual Try-On for Clothes and Accessories in ChatGPT appeared first on TechRepublic.

A Tokyo court recognized voice protection in an AI cloning case. Learn what the ruling means for businesses using synthetic voices and digital identities. The post Japan Court Recognizes Voice Protection in TikTok AI Dispute appeared first on TechRepublic.

Many frontier labs keep their risky research locked away. Trillium Labs wants to show off its work when it comes to self-improvement and model behavior.

This is Behind the Blog, where we share our behind-the-scenes thoughts about how a few of our top stories of the week came together. This week, we discuss inbox slop, Claude cults, and more. JOSEPH: This is something I’ve been thinking about for a while. Jason and Emanuel covered iLands, the AI agents that email

The US Army evaluated armored humanoid Alex for dangerous tasks. Explore its capabilities, supporting technologies and limits before field deployment. The post US Army Evaluates Armored Humanoid Robot Alex for Dangerous Tasks appeared first on TechRepublic.