November 2025

Expedia is doubling down on AI-powered travel, and CTO Ramana Thumu says the timing couldn’t be better. After stints at […]

Daily call abandonment fell 56% and average wait times dropped 58% after Hyro’s AI agents were introduced to optimize patient

We start this week with Sam’s piece about a massive leak of an AI chatbot, and how it showed that

Consumers advised to be sceptical about sales season discounts as AI makes it even harder to detect scams Get our

A clear guide to how AI is reshaping tax workflows for tech companies, covering automation, compliance, ethical risks, and the

CallSine becomes the first AI platform to power deterministic multi-agent orchestration with unified CDP data, enabling safer, smarter, fully autonomous

Protecting Customer Data Across Voice AI and Automation 2X Solutions, the performance infrastructure for outbound Voice AI and human-in-the-loop automation,

This weekend, Andrej Karpathy, the former director of AI at Tesla and a founding member of OpenAI, decided he wanted

Indonesia’s push into AI-led growth is gaining momentum as more local organisations look for ways to build their own applications,

The EPA is prioritizing review of new chemicals to be used in data centers. Experts say this could lead to